Highlands Property - BOWRAL

About Highlands Property - BOWRAL

Highlands Property was born out of the desire to bring the high customer service standards of a modern professional business to the real estate market in the Southern Highlands, where traditional habits had fallen well behind current best practice. This required thinking about the whole sphere of real estate agency sales and property management in an entirely new way.

We wanted to address, and overturn, the typical attitude to real estate agents that:

• they are unreliable, greedy and untrustworthy
• they don’t communicate well enough, often enough
• property management is secondary

We started with the attitude that property management is core business. In fact, in the beginning, it was all we did. Now, as we grow, it remains a key focus of our business. Real estate agency is about peopleIt’s caring about people: caring about our vendors’ and buyers’ dreams; caring about our landlords’ investments; and caring about our tenants’ homes. It’s about helping people find the right place to live, work, retire or invest.We affect thousands of people’s lives every day: where they live; how secure and comfortable they are in their home; or how well their property investment performs. This is serious business, not just a hobby business.